FAQ
Shipping & Handling
Shipping details
Fast delivery
Fast international shipping. Handling time for orders 1-4 business days.
Link to your shipping policy.
Where my package leaves
All our products are manufactured in our own factory in North Karelia Finland. Sender of the parcel is FinEq International Oy which is name of our main company.
Order tracking
How I can tell where my package is?
We always share tracking code with our packages. Delivery agent will contact you before delivery.
Delivery details
Returns details
Return info
Link to returns policy.
Maintenance & Warranty
Warranty
2 years factory warranty.
By registering your CARELIA® product you get limited 5 year warranty.
Join our Wolfpack.
